If you have any questions at all, please do not hesitate to contact us.

Shipping Charges

UNITED STATES

$00.01 – $34.99 = $7.95
$35.00 and over = FREE SHIPPING

INTERNATIONAL

PLEASE NOTE WE HAVE TEMPORARILY SUSPENDED INTERNATIONAL ORDERS/SHIPMENTS. We apologize for any inconvenience.

When will my order ship?

Most items ship within 2-3 business days after the order is received. Please allow additional time for custom and bulk orders.

How will my order be sent?

All orders are sent out using USPS Priority Mail and include tracking and insurance of up to $100 at no additional cost. For orders totaling over $100, additional insurance may be purchased.

Please note that USPS is a third-party company and not directly connected with Vinyl Decals and Signs. Actual delivery time is dependent upon carrier-based circumstances and is not guaranteed by Vinyl Decals and Signs. All packages marked ‘Delivered’ by the USPS will be considered delivered. We accept no responsibility for any lost or stolen packages after they are delivered by your local postal carrier.

Local Delivery Options

FREE DELIVERY in Draper, Utah.

Select “Free Pickup or Delivery” during the checkout process. We will call you to schedule pickup/delivery.

Returns and Exchanges

Due to the custom nature of our products, no returns are accepted.

All finished items, decals/stickers and lettering are custom made to order. All sales are final. For items damaged during shipping, please contact us for replacement information.

What if something I ordered is missing?

We encourage you to inspect your order immediately upon its delivery. If a piece of your order is missing or incorrect, please call us at 208-270-7220 WITHIN 5 DAYS so that we may quickly correct the issue.

*If you allow more than 5 days to go by after receiving your order before inspecting it and notifying us, we will be unable to assist.

What if my vinyl is damaged during application?

Vinyl damaged/ruined during application is not eligible for return. However, we can send an exact replacement for a reduced fee, please contact us for replacement information.

Disclaimer

We do not guarantee that our vinyl products will be compatible with all surfaces or that they will work on one wall in the same way as another. Not all walls, painted surfaces and textures are created equal. Vinyl Decals and Signs shall not be held liable in the rare event that any damage or paint removal is caused during installation or removal of our products. Apply at your own risk.

If you are not sure if vinyl will stick to your desired surface, please contact us for a sample piece of vinyl to test out before you buy.